Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A popup will open. It includes detailed information about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have an extensive range of tutorial video clips clarifying how to use our Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the answer you need, have a look at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and provides practical solutions. We periodically "revamp" our FAQ database with new Q&A's in order to cover all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions section either, we have a fantastic team of support engineers available 24-7 and ready to assist you with any question. Each trouble ticket you send will be answered within one hour (the average ticket response time is about 20 minutes), so you will not have to wait a long time to get your question answered.